NORFOLK Museums Service
Norwich Castle


Planning a visit at the Information Desk

Norwich Castle welcomes disabled visitors. There is parking for Blue Badge holders next to the Castle’s main entrance. Nearly all the museum is accessible to wheelchair users – our staff can help you plan a level access route around the building. Handling opportunities are often available, and many of the displays incorporate multi-sensory experiences. Assistance dogs are welcome. Hearing loops are available at the reception desks and for our lectures and talks.

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There is no wheelchair access to the Castle battlements and dungeons, and some access restrictions in the Keep. A film introduction to the Castle Keep, and 'virtual tours' of battlements and dungeons are available. These are BSL-interpreted and audio described.

To view the Norwich Castle Visitor's Access Guide please click here or telephone the Adult Learning Officer 07785 300555/01603 495887.

John Wonnacott and John Lessore: The Life Room and the City

Norwich Castle 4 October 2014 to 4 January 2015

Access Facilities

Audio Description
There is an audio introduction to this exhibition, artists’ commentaries and audio descriptions of four paintings in this exhibition. These can be listened to, or downloaded, by clicking here and are also available for visually impaired visitors on MP3 headphones in the exhibition.

There is a plaster cast of a classical torso on display in the exhibition. This was used in the Life Room by students to understand anatomy. Although very fragile this can be touched with care by visually impaired visitors. Please ask the exhibition invigilators for protective gloves and instructions if you wish to touch this exhibit. Please note: this exhibit is barriered and access can only be gained with permission from the invigilators.

Companion Notes
Companion notes for selected paintings are available for visually impaired visitors and their companions. These are situated in the entrances to both the Colman Art Galleries or you can click here to download the notes.

Wheelchair Access
This exhibition is on the ground floor of Norwich Castle. All areas of this exhibition are suitable for wheelchair users. Resting benches are available and gallery stools are located in the entrance to the exhibition.


    • Gift shop, stocking a wide range of gifts, souvenirs and publications.

    • Norwich Castle Café serves drinks, snacks and lunches, with a range of salads, sandwiches and hot meals. Lunch boxes for children are available.

    • Picnic Room, with hot drinks and snack machines.

    • Cloakroom with secure storage for buggies, coats and bags.

    • Baby changing facilities

    • Accessible toilets

Please note: Norwich Castle shop will be closed for essential building work from Monday 5 January to Thursday 29 January.

A temporary shop will be open on Saturday 10 January in the castle rotunda area selling some of our most popular items.

Read more

  • Talking Textiles Flyer (pdf - 186kB)
  • The watercolour gallery is amazing, the colours are so fresh. For someone living in Manchester I did not realise what an extensive collection of pictures you have.

    Leaflets & files to print

    Download PDFs Norwich Castle