NORFOLK Museums Service
Norwich Castle


Planning a visit at the Information Desk

Norwich Castle welcomes disabled visitors. There are two parking spaces for Blue Badge holders next to the Castle’s main entrance with nearly all of the museum accessible to wheelchair users - our staff can help you plan a level access route around the building.

Handling opportunities are often available, and many of the displays incorporate multi-sensory experiences.

Assistance dogs are very welcome and hearing loops are available at the reception desks and for our lectures and talks.

Unfortunately there is no wheelchair access to the Castle battlements and dungeons or to the balcony of the Castle Keep. A film introduction to the Keep, and 'virtual tours' of the battlements and dungeons are available, these are BSL-interpreted and audio described.

If you would like access information in any other format such as Braille, large print, audio cassette, or CD, please contact us:

Telephone: 01603 493625
Email: Norfolk Museums Service

Companion notes

This is an image

British Masters and Landscape & Nature Gallery companion notes





Norwich Castle Access Guide

The Norwich Castle Access Guide provides information and suggestions to help plan your visit to Norwich Castle.
Download the Norwich Castle Access Guide

Norwich Castle Picture Board Guide

Download the Picture Board Guide

Read more

Buy tickets online

Leaflets & files to print

Download PDFs Norwich Castle

The watercolour gallery is amazing, the colours are so fresh. For someone living in Manchester I did not realise what an extensive collection of pictures you have.