NORFOLK Museums Service
Norwich Castle

Group visits

Norwich Castle is perfect for group visits with parties of 10 or more enjoying a daytime visit at a discounted admission price. Group visits are offered throughout the year but should be booked as far in advance as possible.  Click here for Information for groups.

Admission price for groups April 2015 – March 2016

Adult: £7.50
Concessions
: £6.75
Children (4-16):
£5.60
Group leader and a companion with a disabled person
: Free

Opening times

Open All Year
Mon-Sat: from 10am–4.30pm 
Sun: 1–4.30pm

Peak Season (29 June–27 September 2015) 
Opening hours extended to 5pm
Mon-Sat: from 10am–5pm 
Sun: 1–5pm

Open most Bank Holidays (hours as above) except 24, 25 and 26 December 2015 and 1 January 2016

Catering for your group

Norwich Castle Cafe serves a delicious range of hot and cold snacks, drinks and light lunches. There are special menus for groups offering both home cooking and good value, including morning coffee, lunch and cream teas. If asked we can usually arrange for you and your group to eat together whether you go for buffet-style or self-service. To find out about the available options, please call: 01603 493636 or email: museums@norfolk.gov.uk.

Events and activities

We offer a selection of tours and talks designed for groups to find out more about the rich tapestry of history offered by our building and collections.

These informal tours last around 30-40 minutes and cost £2 per person.

    In the house of the King – tour of the Castle keep

    Invasion! Vikings in Norwich – talk

    Norwich Castle as a prison – tour

    The Norwich School of painters – gallery tour

    Bears, birds and butterflies – tour of the Natural History galleries

    Temporary exhibition - talk

Every weekday during the school terms we hold a free (with museum admission) talk or tour, there are up to 15 places available every day.

For larger groups and those with a special interest please ring 01603 493636 to discuss a tailor-made tour or session for your group.

Under 5s

Norwich Castle has plenty to interest under 5s, including explorer buckets, trails and dressing up. We also provide baby changing areas, highchairs and children’s menus.

The Learning Department offers a full programme for under 5s groups, including a popular ‘Snapdragons’ bookable session for under 5s and their families.

Visit the learning pages to find out more.

Visitors with disabilities

Visitors with a disability may bring in one companion free and we welcome assistance dogs.

There is a lift available from street level in Castle Gardens (just off Castle Meadow) to the Castle entrance with other lifts fitted throughout the museum.

Most galleries, the shop and the café are wheelchair accessible; unfortunately the keep balcony and tours of the battlements and dungeons are not. A video presentation offers an introduction to parts of the Museum with access restrictions such as the battlements and dungeons.

The Museum has accessible toilets and wheelchairs available for loan. We also have induction loops at the ticket desks and available for talks.

Travel and parking

Norwich Castle is in the heart of the city centre adjacent to the main bus stops in Castle Meadow. Unfortunately there is no parking on the Castle Mound.

A drop off point for coaches is situated on Castle Meadow approximately 200 metres from the Castle entrance. Coach drivers and accompanying group leaders receive complimentary admission to the Castle.

For more information on car parking, taxis and public transport including park and ride services, please visit our Getting Here page.

More information

If you would like to know more about arranging a group visit to Norwich Castle please telephone: 01603 493636. Alternatively, leave a message on 01603 495897 or email museums@norfolk.gov.uk.

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