NORFOLK Museums & Archaeology Service
Norwich Castle

Group Visits

Groups of 15 or more people can enjoy a daytime visit to the Castle at a discounted admission price. Group visits are offered throughout the year but should be booked as far in advance as possible.

Admission Price for Groups April 2012 – March 2013

Adult: £6.10
Students / unemployed / retired / disabled people: £5.20
Children (4-16): £4.40
Carers and group leader: Free

Opening Times

Peak Season (2 July – 30 September 2012)
Mon - Sat: 10am - 5pm, Sun: 1 - 5pm

Low Season
Mon - Sat: 10am - 4.30pm, Sun: 1pm 4.30pm

Catering for your Group

The Castle has a café offering a selection of teas, coffees, cakes, pastries, filled rolls, baguettes and light lunches. Morning coffee, lunch and cream teas in the afternoon can be arranged for groups wishing to take refreshments together in the café (minimum order 15 people).

A selection of menus is available on request. Alternatively, members of your party can visit our café in their own time, choose their own meal and pay separately.

Groups wishing to bring their own packed lunch can use the picnic room if available.

Events and Activities

The Castle offers a variety of events linked to the exhibition programme. These may include illustrated talks, guided tours, object handling and demonstrations.

There is a talk or tour for adults at 2.30pm every weekday during school terms. This is free (with museum admission) and there are up to 15 places available every day. For larger groups and those with a special interest please ring 01603 493636 if you would like to discuss a tailor-made tour or session for your group.

Under 5s

Norwich Castle has plenty to interest under 5s including explorer buckets, dressing up and chariot rides. Other facilities include baby changing areas, highchairs and children’s menus.

The Learning Department can offer a full programme for schools and under 5s groups.

Visitors with Disabilities

May bring one companion in free. There is a lift from street level in the Castle Gardens (just off Castle Meadow) to the Castle entrance and there are lifts throughout the building. All public galleries, the shop and the café are wheelchair accessible. There are accessible toilets, induction loops and wheelchairs available for loan. A video presentation offers an audio-visual introduction to the Castle, battlements and dungeons. Assistance dogs are welcome.

Travel and Parking

Norwich Castle is in the heart of the city centre adjacent to the main bus stops in Castle Meadow. There is no parking on Castle Mound.

A drop off point for coaches is situated on Castle Meadow approximately 200 metres from the Castle entrance. Coach drivers and accompanying couriers receive complimentary admission to the Castle.

The nearest paying car park is at Castle Mall shopping centre. Park on higher levels K-N for the shortest route to Norwich Castle. It is possible to drop off visitors with disabilities outside the Castle entrance and there are a few parking spaces for badge holders. A map of Norwich showing the location of the City’s car parks is available on request.

For information on Park and Ride, visit www.passengertransport.norfolk.gov.uk or call 01603 223954.

For public transport timetable information, around Norfolk, go to www.travelineeastanglia.co.uk or tel: 0871 200 22 33.

More Information

If you would like to know more about arranging a group visit to Norwich Castle please telephone: 01603 493636. Alternatively, leave a message on 01603 495897 or email museums@norfolk.gov.uk and we will get back to you.

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  • Norwich Castle Trail Leaflet - Under 5 (pdf - 3052kB)

    • The watercolour gallery is amazing, the colours are so fresh. For someone living in Manchester I did not realise what an extensive collection of pictures you have.

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