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Access facilities

The ground floor, shop, garden and toilet are accessible to wheelchair users. The museum has audio guides.   


If you will be visiting with a carer, they will be charged half price admission.  

Assistance dogs 

Assistance dogs are very welcome. Ask for a bowl of water at the reception desk.  

Facilities for people with impaired hearing and sight 

If you would like access information in any other format such as Braille, large print or CD, email us at or call us on 01842 752599.

Accessible toilets 

There are wheel/pushchair accessible toilets along with baby changing facilities on the ground floor of the museum.  


Please visit the Coronavirus page for Norfolk Museums Service for guidance. If you have any questions or concerns, please contact us in advance of your visit.

More information and feedback 

We are constantly working to improve access at the site and welcome comments from visitors with disabilities. If you would like to discuss your visit in advance or give us feedback on your visit email or call us on 01842 752599.

Visual Story for Autistic visitors

Autism visual story information