Volunteering for Norfolk Museums Service can be a very rewarding and sociable experience. You'll meet like-minded people, gain new experience, learn new skills and support Norfolk's heritage.

There are a variety of different roles available within Norfolk Museums Service at our ten museums across the county.  Whether you are interested in helping with our collections, conservation, archaeology, activities and events, researching, gardening, sewing and stitching, customer service, stewarding, administration or photography, our museums have this and much more to offer.  We will offer all our volunteers support, training and a friendly environment.

To become a volunteer with us, we will usually ask you to complete an application form, attend an information interview and supply two references.  If the role requires it, you may be asked to complete a Disclosure and Barring Service (DBS) check (at no cost to you).

Below you can find details of our current and latest roles.

All museums

Market research

During September and October we require volunteers to help us complete some market research at all of our Museums across the county.  This role is ideal if you are interested in market research, want to gain some customer service skills or experience in a museum, or just enjoy working with the public.  It is an important role, that will help us gain useful information and feedback from our visitors.

Ancient House

Thetford treasures

We’re looking for volunteers to our Thetford Treasures group. Volunteers are essential for bringing the collections to life for school and group visits.  You may be preparing crafts, dressing as a Tudor or cooking on the Victorian range, working in a unique Tudor town house.  The team of volunteers often pitch in at busy times such as seasonal events and school holidays.

Learning resources

In line with our commitment to learning, we have a popular and wide-ranging schools programme covering the Stone Age to present day.  Many of these sessions use resources such as handling boxes to make them more engaging and interactive.  Improving existing learning resources and creating new ones will enrich educational sessions and help bring history to life.  We are looking for  up to five volunteers to help create and pack our resources and handling boxes on Wednesday mornings between 10am-1pm.

How to apply

If you’re interested either of these roles at Ancient House then complete an application form and send it to ancienthouse@norfolk.gov.uk

Gressenhall Farm and Workhouse

Gressenhall is incredibly well supported by teams of volunteers.  They help us to achieve far more than we could manage on our own and we are extremely grateful for their support.

We currently have volunteers who assist with collections, engineering, the farm, gardening, learning, research, Team Panhard, workhouse trail guides and landscape conservation.

If you are interested in volunteering at Gressenhall Farm and Workhouse please email gressenhall.museum@norfolk.gov.uk.

Norwich Castle Museum and Art Gallery

Knight Club volunteer

We are looking for volunteers to support the delivery of Knight Club, a course for children aged 8-11, designed to engage them in exploring the middle-ages. You will assist Museum staff in setting up, clearing away and assisting with Knight Club activities.

Work experience with Norfolk Museums Service

We have some placements available throughout the year for all-aged students at most of our sites.

Year 10

We will be running a one-week work experience offer in July across our Norwich sites (Norwich Castle Museum and Art Gallery, Museum of Norwich at the Bridewell, Strangers Hall and Shirehall Study Centre). This week will involve working with different sites and departments across our Norwich sites. Students will be asked to apply for a placement with us.

Applications for this will open in January/February 2020.

For year 10 work experience at other sites across the county, please send an enquiry.

Post year 10 work experience

At Norwich Castle there are placements for those from 16 years of age upwards within our learning team during school holidays - October, February and May half-terms and Christmas, Easter and summer holidays.

Current work experience opportunities available:

  • Museum of Norwich at the Bridewell - Magnifi-scent Museum!
    A Kick the Dust volunteering and work experience opportunity for ages 15-19 at the Museum of Norwich at the Bridewell. The Kick the Dust project team are looking for a team of young people to work with the Museum of Norwich over October half-term to develop this year’s Magnifi-scent Museums at Night event

If you have an interest in museums, history or heritage, art or performance, events or marketing and want to gain some valuable experience then this opportunity is for you.

For work experience placements for over 16s at our other sites, please send an enquiry to volunteer.museums@norfolk.gov.uk.

Register your interest

For more information about volunteering and work experience with Norfolk Museums Service at any of our ten museums, contact Michelle Gaskin, Volunteer Coordinator on 01603 228993 or email volunteer.museums@norfolk.gov.uk

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