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Volunteering for Norfolk Museums Service can be a very rewarding and sociable experience. You'll meet like-minded people, gain new experience, learn new skills and support Norfolk's heritage.

There are a variety of different roles available within Norfolk Museums Service at our ten museums across the county.  Whether you are interested in helping with our collections, conservation, archaeology, activities and events, researching, gardening, sewing and stitching, customer service, stewarding, administration or photography, our museums have this and much more to offer.  We will offer all our volunteers support, training and a friendly environment.

To become a volunteer with us, we will usually ask you to complete an application form, attend an information interview and supply two references.  If the role requires it, you may be asked to complete a Disclosure and Barring Service (DBS) check (at no cost to you).

Below you can find details of our current and latest roles.

All museums

Market research

During September and October we require volunteers to help us complete some market research at all of our Museums across the county.  This role is ideal if you are interested in market research, want to gain some customer service skills or experience in a museum, or just enjoy working with the public.  It is an important role, that will help us gain useful information and feedback from our visitors.

Norwich Castle Museum and Art Gallery

Administration volunteer

Norwich Castle Learning Team are looking for a volunteer who is confident using Microsoft packages and particularly Excel to assist with administration tasks such as processing evaluation and feedback from visitors, to enable us to consistently deliver a high standard of formal and informal learning.

Visitor evaluation volunteers

The ‘Laura Wilson: Deepening’ exhibition at Norwich Castle is part of New Geographies, a three-year project between nine arts organisations in the East of England funded by Arts Council Ambition for Excellence. We are looking for volunteers to help obtain visitor feedback through a short visitor feedback form.

Gressenhall Farm and Workhouse

Gressenhall is incredibly well supported by teams of volunteers.  They help us to achieve far more than we could manage on our own and we are extremely grateful for their support.

We currently have volunteers who assist with collections, engineering, the farm, gardening, learning, research, Team Panhard, workhouse trail guides and landscape conservation.

If you are interested in volunteering at Gressenhall Farm and Workhouse please email

Work experience with Norfolk Museums Service

We have some placements available throughout the year for all-aged students at most of our sites.

Year 10

We will be running a one-week work experience offer in July across our Norwich sites (Norwich Castle Museum and Art Gallery, Museum of Norwich at the Bridewell, Strangers Hall and Shirehall Study Centre). This week will involve working with different sites and departments across our Norwich sites. Students will be asked to apply for a placement with us.

For 2020 our Year 10 work experience week will take place 13-17 July. Application are now open and will close on 7 February.

More details and how to apply

For year 10 work experience at other sites across the county, please send an enquiry.

Post year 10 work experience

At Norwich Castle there are placements for those from 16 years of age upwards within our learning team during school holidays - October, February and May half-terms and Christmas, Easter and summer holidays.

For work experience placements for over 16s at our other sites, please send an enquiry to

Love, Light, Norwich' Festival event volunteers, Museum of Norwich

An opportunity has arisen for those looking for volunteering/work experience who are aged between 15-25, with the Museum of Norwich at the Bridewell. They are looking for people to assist with the 'Love, Light, Norwich' Festival event being held at the museum on 13 February 2020.

Register your interest

For more information about volunteering and work experience with Norfolk Museums Service at any of our ten museums, contact Michelle Gaskin, Volunteer Coordinator on 01603 228993 or email

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