Group visits

There is a discounted rate available for pre-booked groups of 10 people or more.

The Museum of Norwich is a delightful attraction for groups, whether you have a specialist interest or you’re simply looking for an enjoyable, relaxing and inspiring day out together. At the heart of the museum are the stories of Norwich people. Sometimes ordinary and sometimes extraordinary, they all helped to create our modern city.

The museum is packed full of wonderful objects. Some were pioneering, including the world's first machine for knitting wire netting, a chocolate enrobing machine and a head-measuring device for the most expensive caps in the world. Others are technologically brilliant, like the Colman’s steam fire-engine, a restored Jacquard loom, world-class Norwich shawls and over 200 locally made shoes.

Our friendly front of house team will ensure you have a great experience from picking up the phone to book to when you climb back onto the coach at the end of the day. Your key contact is our Bookings Coordinator on norwichcastle.bookings@norfolk.gov.uk and 01603 493636.

Payment 

Pay on the day of the visit by cash, credit card or cheque made payable to ‘Norfolk County Council’. Group organisers should pay for all individuals in the group and liaise with reception staff on arrival.  

Cancellations 

If you need to cancel your booking, please give us 21 days’ notice. Failure to do so may result in a cancellation fee.  

Travel and parking 

Ask your coach driver to drop you off and pick you up at the Mash Tun pub on Charing Cross. The museum is a couple of minutes’ walk away. For details of coach parking please go to the Visit Norwich website.

Access 

The Museum of Norwich is fully accessible. For more information go to our pages on access.  

Refreshments 

There is no café on site but the Museum of Norwich is well situated for a range of excellent cafés and restaurants in Norwich.   

More information 

If you would like to know more about arranging a group visit to the Museum of Norwich please email norwichcastle.bookings@norfolk.gov.uk or call 01603 493636 (Monday to Friday). For general information about the Museum, please call 01603 629127 (Monday – Saturday).