Group visits

There is a discounted rate available for pre-booked groups of 10 people or more.

Norwich Castle is a wonderful place to bring a group for the day out. Group visits are offered throughout the year but should be booked as far in advance as possible.

Group leader, coach driver and companion(s) for visitors with a disability receive complimentary admission.

Tickets are valid all day, so if you want to explore Norwich, which is right on the Castle doorstep, you can pop in and out of Norwich Castle as many times as you want.

Payment

Pay on the day of the visit by cash, credit card or cheque made payable to ‘Norfolk County Council’. Group organisers should pay for all individuals in the group and to liaise with reception staff on arrival.

Cancellations

If you need to cancel your booking, please give us 14 days’ notice. Failure to do so may result in a cancellation fee.

Travel and parking

A drop off point for coaches is situated on Castle Meadow approximately 200 metres from the Castle entrance. This short walk takes you through the Castle Gardens to either steps or a lift to the Castle entrance.

For details of coach parking please go to the Visit Norwich website.

Access

Norwich Castle offers very high standards of access for visitors with disabilities. Find out more about our access facilities.

Let us know about any specific requirements your party may have when booking your visit.

Refreshments

Norwich Castle Cafe serves a delicious range of hot and cold snacks, drinks and meals offering both home cooking and good value. There are special menus for groups. We can usually arrange your group to eat together whether you go for buffet-style or self-service.

Tours and talks

We offer a selection of tours and talks designed for groups explaining the history Norwich Castle and the museum’s collections.

These informal tours last around 30-40 minutes and carry an additional charge per person.

  • In the house of the King – tour of the Castle keep
  • Norwich Castle as a prison – tour
  • The Norwich School of painters – gallery tour
  • Special exhibition – tour of highlights and talk
  • Shirehall Courtroom Tour

For larger groups and those with a special interest we can discuss a tailor-made tour or talk for your group.

More information

If you would like to know more about arranging a group visit to Norwich Castle email norwichcastle.bookings@norfolk.gov.uk or telephone 01603 493636 or leave a message on 01603 495897.