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How to get here

Address: Norwich Castle Museum & Art Gallery, Castle Hill, Norwich, NR1 3JU

Location: Norwich Castle is situated on Castle Mound in the centre of Norwich.

Access during building works

Due to ongoing construction work for the Norwich Castle: Royal Palace Reborn project, visitor routes to the Castle have changed.

Car parking

The closest car park is situated in the Castle Quarter; levels K-N offer the shortest route to Norwich Castle.  For information about all car parks in the city, see the Castle Quarter website.

There is currently no Blue Badge parking outside the museum while building work is being carried out. We apologise for any inconvenience and are working to have this facility available again as soon as possible. There is no other car parking available at Norwich Castle.

Bus and rail travel

For public transport information around Norfolk including accessible buses, visit the Norfolk County Council website.

For Park and Ride into Norwich, visit the Konectbus Park and Ride website or telephone 01362 851210.

For independent advice contact Travel line on: 0871 200 22 33.


There are a number of taxis in Norwich that are wheelchair friendly.

Companies with Class 2 or 3 Metro Cabs include

  • A Six Taxis 01603 880666
  • Daltons Taxis 07850 483705
  • Dolphin Autos 01603 661407
  • Phoenix 01603 611222
  • Tolvers Taxis 01603 712574
  • Taxicall 01603 858858 

Taxis with rear loading vans

  • Canary Taxis 0800 163013
  • Dolphin Autos 01603 661407