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Opening times

Please note that due to our major redevelopment project, the original medieval castle, dungeons and battlements are currently closed to the public. For more information read the paragraph ‘What to expect when you visit’ below.

The museum is open:

  • 10am to 5pm Monday to Saturday
  • 1pm to 5pm on Sundays

Booking your tickets 

Tickets are available on arrival and you can book your tickets in advance online. We would recommend booking in advance during busier periods.

Unsold tickets will be available on the door at the museum but we recommend you book in advance, as you will not be allowed into the museum unless sufficient unsold tickets are available when you arrive.

What to expect when you visit

Construction work has begun on the exciting Norwich Castle: Royal Palace Reborn project to transform the medieval Castle.

Combined with health and safety measures to protect visitors and staff, this means some areas of the Castle site are not accessible. This includes the original medieval Castle, dungeons and battlements, and the Anglo Saxon and Viking Gallery.

The Norwich café and shop are also closed, but we have a pop-up catering and retail offer in their place. You can still enjoy our beautiful Art Galleries, Natural History Galleries, Decorative Arts gallery, Royal Norfolk Regimental collections and temporary exhibitions. For full details, follow the links below.

Find out more about planned gallery closures. 

Read about our new measures to protect staff and visitors.