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Opening times

The museum will be open from Monday – Saturday, 10am – 5pm with last admission 4pm, Sunday afternoon 1pm – 5pm with last admission 4pm

Booking your tickets

Entry to the museum is by pre-booked ticket only. Visitors without tickets will not be admitted.

You must book your tickets online, at least a day in advance. Tickets cannot be booked online on the day of your visit and will not be available on the door.

Timed entry

You will need to choose a specific day and time for your visit.

The entry time on your ticket is not unique to you. Several ticket holders may have the same
timeslot and you might need to wait until the admissions area is clear before you can enter.

What to expect when you visit

Construction work has begun on the exciting Norwich Castle: Royal Palace Reborn project to transform the Castle’s Norman Keep. Combined with new health and safety measures to protect visitors and staff, this means some areas of the Castle site are not accessible. This includes the Keep itself and the café and shop. You can still enjoy many of our beautiful Art Galleries, Natural History Galleries, Decorative Arts gallery, Royal Norfolk Regimental collections and temporary exhibitions. A one-way system is in place to help guide visitors safely through the galleries which remain open.

Find out more about planned gallery closures. 

Read about our new measures to protect staff and visitors.