Access facilities

The museum is fully accessible to wheelchair users with access to upper floors via a lift.


If you will be visiting with a carer, they will be admitted to the museum free of charge.

Assistance dogs

Assistance dogs are very welcome. Ask for a bowl of water at the reception desk.

Facilities for people with impaired hearing and sight

An audio guide to the museum is available from the ticket desk.

If you would like access information in large print email us at or call 01493 743943.

Accessible toilets 

The museum has toilets that are accessible for wheelchair users.

Facilities for parents with very young children 

Facilities for changing nappies and feeding your baby are both available. There is also secure storage for pushchairs, bags and coats. There is a public playground for small children in Blackfriars Road opposite the museum.

More information and feedback 

We are constantly working to improve access at the site and welcome comments from visitors with disabilities.

If you would like to discuss your visit in advance or give us feedback on your visit, email us at or call 01493 743943.