Mission, vision and values

Norfolk Museums Service is a multi-award-winning service comprising of: 

• Ten museums across the county 
• A study centre  

It is a partnership between Norfolk County Council and Norfolk's district councils. Since April 2018 we have been an Arts Council England National Portfolio Organisation, tasked with providing leadership to the sector. We have received major investment across a number of projects from The National Lottery Heritage Fund.  

Mission  

Inspiring pride in Norfolk's heritage through ten award-winning museums.   

Vision     

• Engaging and inspiring the widest possible audience, both across Norfolk and beyond
• Enriching people's lives and creating a sense of place and identity
• Ensuring all Norfolk residents, especially children, experience high-quality learning in the museums we care for and through the collections in our trust
• Contributing significantly to the visitor economy of Norfolk and contributing to the development of sustainable tourism partnerships
• Collecting, preserving and interpreting the material evidence of Norfolk's past
• Stimulating creativity, inspiration and enjoyment through the museums and collections in our care

Values      

• We commit to caring for Norfolk's rich heritage. This is both for our communities and visitors today, and for future generations
• We are passionate about learning and fostering skills and knowledge amongst Norfolk's children and young people
• We are accountable and credible in the work we do, and we are open to challenge and advice
• We will encourage innovation and commercial awareness across all parts of our Service
• We will develop our staff and volunteers, equipping them with the skills and confidence to excel in an increasingly digital world
• We will seek partners who will help us achieve our goals